Terms and Conditions mega118 — Platform Guidelines

This Terms and Conditions document constitutes a legal and binding agreement between you ("User") and mega118 ("Platform", "We"). These terms govern your access to and use of all services, games, promotions, and other features provided through the mega118 website and mobile app.

By completing the registration process, logging into your account, or using any of our services, you confirm that you have read and agree to be bound by all provisions in this document, including Privacy Policy and Responsible Gaming Policy which form part of these terms.

The mega118 platform may only be used by individuals who meet the following eligibility requirements:

• Age Requirement: You must be at least 18 years of age or have reached the legal age of majority recognized in your local jurisdiction, whichever is higher. Individuals under 18 are strictly prohibited from using this platform.
• Legal Capacity: You must have full legal capacity to enter into binding contracts and must not be restricted by any applicable law or regulation from using online gambling services.
• Personal Use: A mega118 account may only be registered and used for personal purposes. Use on behalf of another person or for commercial purposes without written authorization is strictly prohibited.
• One Account Per Individual: Each individual is only permitted to hold one active account at mega118. Registering multiple accounts by the same individual is a violation of these terms.

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name as per your identification document, active phone number, valid email address, and any other information requested by the platform from time to time.

You are fully responsible for:

• Keeping your account password confidential and not sharing your login credentials with any other party
• Ensuring all activity conducted through your account, whether by you or by any other party who gains access through your negligence
• Notifying the mega118 support team immediately if you become aware of or suspect any unauthorized access to your account
• Keeping your account information accurate and up to date

Mega118 implements an identity verification process (KYC) as part of the platform's security procedures. You may be required to submit a copy of your identification card or passport, proof of address, and other relevant documents. This KYC process is an industry standard designed to protect the security of your account.

Mega118 supports a variety of payment methods for the convenience of Malaysia players, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and internet bank transfers via major local banks.

Deposit Rules:

• The minimum deposit amount is RM 10 per transaction
• All deposits are processed instantly or within a few minutes depending on the selected payment method
• Deposits must be made using a payment method registered in your own name — deposits from third-party accounts are not accepted
• Mega118 does not charge any processing fees for deposits; however, payment service providers may apply their own charges.

Withdrawal Rules:

• The minimum withdrawal amount is RM 30 per transaction
• Withdrawals are processed within 15 minutes for accounts verified through the KYC process
• Withdrawals must be made to a bank account or digital wallet registered under the same name as your mega118 account
• Mega118 reserves the right to request additional verification before processing large or unusual withdrawal requests.

Mega118 offers a wide range of bonuses and promotions for both new and existing players. All bonuses are subject to specified wagering (rollover) requirements, which must be met before any withdrawal can be processed.

General Bonus Terms:

• Each bonus has its own wagering requirements, clearly stated on the relevant promotions page
• Bonuses may only be used on eligible games as specified in the respective promotion terms
• Only one bonus may be active at a time unless otherwise stated in the promotion terms
• Mega118 reserves the right to cancel any bonus obtained through fraudulent means or system abuse.
• Bonuses are non-transferable between accounts and have no cash value unless the wagering requirements have been fully met

New Player Welcome Bonus:

• The welcome bonus is only available for the first deposit and applies exclusively to new accounts that have not previously received any bonus
• Only one welcome bonus is allowed per individual, IP address, device, or household
• Welcome bonus wagering requirements must be met within 30 days from the date the bonus is credited

All games available on the mega118 platform use independently audited software and a certified Random Number Generator (RNG) to ensure that every game outcome is random, fair, and cannot be manipulated by any party.

• The outcome of all games is final and may not be disputed unless there is clear and verifiable evidence of a technical failure
• In the event of a technical disruption or system failure during gameplay, mega118 reserves the right to void or replay the affected game at our discretion
• Players are not permitted to use any automated software, bots, scripts, or other methods that provide an unfair advantage in games
• Any attempt to exploit software bugs, system vulnerabilities, or unintended arbitrage opportunities must be reported to our team and not exploited
• Bets placed after a game outcome is known will not be recognized and the associated funds may be forfeited

Mega118 users are required to behave respectfully and responsibly at all times. The following activities are strictly prohibited and may result in account suspension or closure without notice:

• Registering or using another person's account without written authorization
• Providing false or misleading information during registration or the KYC process
• Any form of money laundering or financing of illegal activities through this platform
• Colluding with other players to manipulate game outcomes or exploit the bonus system
• Using third-party software, emulators, VPNs, or proxies to deceive the system or gain access from restricted jurisdictions
• Threatening, harassing, offending, or behaving disrespectfully toward mega118 customer support staff
• Spreading misleading or false information about mega118 to the public

Mega118 takes the security of your personal data seriously. Our platform is protected with 256-bit SSL encryption and all data is stored on secure servers with multi-layered protection. We comply with international data protection standards across all our operations.

The personal information you provide to us is used solely for the following purposes:

• Identity verification and fraud prevention
• Processing financial transactions securely
• Providing effective customer support
• Sending account-related and relevant promotional communications

For full details on how we handle your personal data, please refer to our Privacy Policy which form part of these terms.

Mega118 reserves the right to suspend or close any account for the following reasons:

• Violation of any term outlined in this document
• Suspected fraud, money laundering, or other illegal activity
• Failure to comply with identity verification requests within the specified timeframe
• Account inactive for more than 12 consecutive months
• Self-closure requests submitted by users through customer support

If your account is closed due to a terms violation, any balance associated with the violating activity may be forfeited. Legitimate balances will be returned once the investigation is complete, subject to applicable legal compliance requirements.

Users who wish to close their own account for responsible gaming reasons may contact our support team. We fully support that decision and will process the request promptly.

Mega118 provides its gaming platform on an "as-is" basis and makes no guarantee that the platform will operate without interruption or be free from errors at all times. To the extent permitted by applicable law:

• Mega118 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Mega118's total liability to you shall not exceed the net deposit amount you have made in the 12 months preceding the date the claim is raised
• Mega118 is not liable for any loss resulting from unauthorized access to your account due to negligence on your own part.
• Any service disruption due to planned system maintenance will be announced in advance and will not be considered a service failure

Mega118 reserves the right to amend, update, or replace any part of these terms and conditions at any time at our sole discretion. Changes take effect immediately upon being posted on the platform unless stated otherwise.

We will endeavor to notify users of material changes via in-account notifications or registered email. However, it is your responsibility to review these terms periodically to ensure you are always aware of the latest version.

If you have any questions, concerns, or complaints regarding these terms and conditions, the mega118 customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via live chat on the platform, WhatsApp, or by emailing our team. Full contact details are available on our support page. We are committed to responding to all inquiries within 24 business hours.

For issues related to responsible gaming or self-control, please visit the Responsible Gaming page for information and available support tools.

For frequently asked questions, you may also refer to the FAQ covering answers to the most frequently asked questions by mega118 users.